Facility services
More Than Bookings.
Running a sports facility is an operating business, not a listing. These are the services we offer partners to make that business work better.
What we offer
Four areas, from people who have done the job.
More than a decade of indoor facility operating experience sits behind every one of these — including the parts nobody enjoys.
Facility Consulting
Operational assessment and utilization strategy from people who have run indoor facilities, not just studied them.
- Operational and utilization assessment
- Programming and scheduling strategy
- Revenue and pricing structure review
- Practical recommendations, prioritized by effort and impact
Availability depends on geography and current service capacity.
Maintenance & Repairs
Coordination of the service work that keeps a sports facility safe, usable and presentable.
- Service and trade coordination
- Preventative maintenance planning
- Playing-surface and equipment condition reviews
- Vendor sourcing and scheduling support
Availability depends on geography and current service capacity.
Events & Programs
Programming delivered with your facility so quiet hours become active ones.
- Camps, tournaments, leagues and clinics
- Corporate and community event delivery
- Registration and participant communications
- Staffing and operations planning
Availability depends on geography and current service capacity.
Marketing & Customer Relationships
Help reaching players and keeping them, rather than filling one weekend at a time.
- Facility profile and presence across the SOFF network
- Customer communications and retention support
- Call-centre-supported enquiry handling
- Community and partner outreach
Availability depends on geography and current service capacity.
Availability is not universal
These services are subject to geography and to our current service capacity. We would rather tell you up front that we cannot cover your area yet than take on work we cannot do properly. Ask, and we will give you a straight answer.
Call 416-621-0824How it starts
A conversation, then an honest assessment.
We look at how the facility actually runs — hours, utilization, pricing, programming, customer relationships — and come back with what we would change and in what order.
- An initial conversation about what you are trying to solve
- An operational and utilization assessment of the facility
- Prioritized recommendations, ranked by effort and impact
- Support delivering the ones you decide to act on
Healthy facilities create a healthy sports ecosystem.
That is not a slogan — it is why these services exist at all.