Legal
Everything, in plain reach.
Every SOFF Sports policy is a public page. No login, no app, no PDF download — read them here, or print any of them.
Policies & terms
Documents
Customer documents cover players and members. Vendor documents cover participating facilities and their authorized employees.
Customer Privacy Policy
What we collect through SOFFSports.com, the Customer App, WDDT and Community Pulse, how we use it, who we share it with and how long we keep it.
ReadCustomer Terms of Use
The terms covering accounts, memberships, bookings, cancellations, facility rules, conduct and participation.
ReadVendor Privacy Policy
How we handle information for participating vendors and authorized vendor employees using the Vendor App.
ReadVendor Terms of Use
The terms covering vendor accounts, facility information, bookings, settlements and operational responsibilities.
ReadWDDT Rules
The published operating rules for the Weekday Daytime Membership.
ReadCommunity Standards
How we expect people to treat each other across SOFF Sports facilities, programs and Community Pulse.
ReadDelete your account and data
Customers can request deletion of their SOFF Sports account and associated personal information from a public page — no app and no login required. Vendor accounts are administrator-managed and follow a request process.
Go to account & data deletionPrivacy contact
Access requests, corrections, deletion questions and privacy complaints go to our Privacy Officer.
Privacy OfficerSofficient Systems Inc. / SOFF Sports51 Ashfield Drive
Etobicoke, Ontario M9C 4T7
Canada
privacy@soffcricket.com
SOFF Sports is operated by Sofficient Systems Inc.. These documents govern use of our websites, apps and services. Where a policy and a separate written agreement with a facility partner conflict, the written agreement governs the matters it covers.